InsTIL Service Desk is a comprehensive set of software product offerings designed to Improve IT service levels and productivity, Deliver best practices & standardization and align IT for delivery of value to Business.
InsTIL help desk software has a modular, pre-integrated set of six modules that allows you to choose the functionality your business needs, with scalability to address growing needs.
InsTIL Service Desk is based on ITIL best practices and scores on its competition in this regard. The product has been conceived, developed and deployed in various environments in conformance to the defined ITIL processes. The deployment of InsTIL's ITIL Service Desk can be a “first-step” to implementation of ITIL processes within an organization and also to work towards an ISO 20000 certification.
ITIL, now in its 3rd version ITIL V3.0, is a set of best practices for IT Service Management and is a set of procedures and guidelines along the full LifeCycle of Service Management, under the following heads: Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement
Combining ITIL guidelines with Precision’s practical experience in IT Service Management, we are redefining the IT management in the enterprise by providing an affordable, easy to install and manage software, InsTIL Service Desk, as the platform to address service management challenges that have been perceived as too complex to address with software.
InsTIL Service Desk is developed by Precision Techconet, which is part of the USD 60 Million Precision Group based in Chennai, India. Precision Techconet offers end to end IT solutions to businesses in the Manufacturing, Services, Engineering Projects and the Education verticals.
